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Although
you may be new to e-mail, you could find that the
numbers of messages you send and receive will
increase very quickly. You may come to rely on
e-mail for more and more reasons, and it's worth
taking some time out now and again to manage your
messages.
Filing
them into different mailboxes will help, and
'trashing' those which are no longer useful can
conserve space in your files. Do this carefully
- you don't want to bin that message about your
assignment deadline!
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As you
make contact with more and more people via e-mail,
you may find that your Address Book comes in handy
to store their e-mail addresses. In many packages
you can simply double-click on a name in the
Address Book to set up a blank message to that
person. This will save you looking through old
messages to find their address.
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You can
attach pictures, sounds, word-processed documents
and other files to your e-mail message - but check
the file size first. Your e-mail package may warn
you if the attachment is very large. You can also
check file size in Windows Explorer by selecting
the file and then checking its 'Properties' under
the File menu.
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If
someone sends you a file of any kind as an e-mail
attachment, it is good practice not to open
it without checking if it has come from a source
you trust. It may well be carrying a computer
virus, which will be activated once the file is
opened. Virus software will pick up some of these
problems before they arise, but perhaps not
always.
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If you
have received a message which has been sent to you
and a number of other people, be careful to ensure
that you only reply to the sender unless you
really want to reply to the full list. If you use
mailing lists, Mailbase or discussion groups, these
may be set up to send your reply to all people on
the list or in the group - so it's worth checking
before you click 'Send'.
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It's
very important to remember that e-mail is a written
document with your name on it. E-mail may be
informal, and feel less 'official' than other means
of written communication, but is subject to the
same regulations about libel and defamation as
other written material. This may not seem important
to you as a student, but you will in fact be
subject to university regulations on the proper use
of e-mail. The university itself is subject to the
regulations of the UK Higher Education networks. In
the workplace it is equally important to be
careful. Many companies now have policies on
e-mail, and do not always take responsibility for
the content of staff e-mail messages - which means
it may be down to you if you say the wrong thing.
You have been warned!
In more
general terms, you might find that e-mail does not
always allow you to come across as you would have
intended. Text cannot reflect what we are saying in
the tone of voice we would have used. Try to word
your e-mail with the recipient in mind and try to
think of how they will read it. You could also use
some 'emoticons' to help get your meaning across.
One example is the smiling face - view it sideways
- to indicate a joke! :-)
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